Friday, October 30, 2009

HANDY SWITCH RECALL PRODUCT RECALL NOTICE

For those of y'all that use the wireless Handy Switch or know of
someone who may have one or more of them; this is a recall
you can take advantage of because it is a manufacturer based
recall... I bought my first Handy Switch through Idea Village
a number of years ago and have a night lamp plugged into it
that we use when getting up during the wee hours which can
be turned on while we pad around in our otherwise dark house,
then turned back off once we stumble into bed-die bye,
afterwords. Later I found it on sale at Fry's Electronics and got
one for our kitchen cabinet under shelf add-on fluorescent
lighting instead of fumbling for thumb switches, toggle wheels 
and buttons to push; all left in the ON position and powered
through one wireless switch located at the most used work
station of our kitchen counter. All the extension wiring is neatly
tie-wrapped.
.
When I called the recall toll free number and talked to a nice
Asian accented lady. I found that my admission that I only
bought ONE Handy Switch from Idea Village she smoothly
said that they would send TWO prepaid mailers for BOTH
Handy Switches... This was a Manufacturer's recall. Read the
recall email message below to get the link or toll free number
for your own cycle of action. Don't ignore it, please. jwr
.
P.S., As a retired tradesman I can explain that the switch, while
low to nil power consuming while in the Off mode, DOES have
a potential to overheat due to a phenomenon known as and
related to how it works while idle. "Hysteresis Loss" is the
phenomenon; when in an idle mode. That is the phenomenon
that power coils and transformers have in which a trickle of
electricity leaks through a circuit and is designed into them
such that the leakage creates a counter-effect which impedes
or chokes off any more energy from leaking through the coil
or transformer. Very fine wire devices may break or short out
over the age of a device - when that happens they allow more
energy to "Leak Through" it. Eventually they burn out more and
more fine wires and eventually burn out in a burst of short
circuited energy when too much heat builds up in themselves
to choke off the power. Modern devices use electronic circuits
to choke the idle-but-not-off use of energy, now. They don't
waste Hysteresis Energy at all. End. See In-line attached below.

----- Forwarded Message ----
From: Handy Switch Customer Service <handyswitch.cs@fulfillment.com>
To: JOSEPH W RICHARDSON <GREEN.METROPLEX@YAHOO.COM>
Sent: Wed, October 21, 2009 4:33:26 PM
Subject: HANDY SWITCH RECALL PRODUCT RECALL NOTICE

RE:    IMPORTANT RECALL NOTICE

October 21, 2009

Dear Valued Customer,

Our records indicate that you purchased a Handy Switch Wireless Remote Light Switch from IdeaVillage. We strive to ensure that each product we deliver is the best quality and provides the best possible customer experience.

It has come to our attention that the receiver (the component that fits into the wall outlet with a built-in night light) can overheat, posing a fire hazard to consumers. The company has received 14 reports of overheating, including 9 reports of fire, 5 of which resulted in property damage. No injuries have been reported.. You should unplug and stop using your receiver and register for a free remedy.

In cooperation with the U.S. Consumer Product Safety Commission, IdeaVillage is voluntarily providing consumers with the choice of one of two free remedies: (1) a snap-on protective cap cover to place over the receiver to securely contain any possible fire due to overheating or (2) a wireless remote light switch replacement product.

If you prefer a snap-on protective cap cover, we will send you a protective cap to simply place over the receiver, along with easy installation instructions. Note this cover will not prevent overheating from occurring, but rather will contain any resulting fire. If you prefer a wireless remote light switch replacement product, we will send you a postage pre-paid mailer in which to place your Handy Switch receiver (the component that plugs into the wall) to send it back to us. Upon receipt of your receiver, we will send a replacement product, the Super Switch, free of charge.

For more information on the recall program and registration for your free remedy, please visit our website at: www.handyswitchrecall.com or call IdeaVillage toll-free at: (888) 655-4339 between 5:00 am and 6:00 pm (Pacific) Monday through Friday. You can also contact customer service by email at handyswitch.cs@fulfillment.com.

We appreciate your patience.

Sincerely,

David Epstein
Vice President

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